Privacy Policy

1. Data controller

Agendar.lat, operated by Windsor Cloud SaaS, provides the online booking platform. If you have questions, contact contacto@agendar.lat.

2. Data we collect

• Account data: name, email, phone, company, and business settings.
• Booking data: services, schedules, notes, status, and communications.
• Payment data: transaction references and payment status.
• Technical data: IP, browser, device, essential cookies, and access logs.

3. How we use data

• Provide booking, billing, and communication features.
• Manage accounts, support, and operational notifications.
• Improve security, prevent fraud, and comply with legal obligations.

4. Data sharing

We only share data with providers required to operate the platform (hosting, email, messaging, payment gateways, WhatsApp, and Google integrations).

5. International transfers

Some providers may process data outside your country. We apply contractual and technical safeguards when applicable.

6. Data retention

We retain data while the account is active and as required to comply with legal obligations.

7. Your rights

You may request access, correction, deletion, portability, or consent withdrawal by contacting contacto@agendar.lat.